Legal Notice
Legal name : A.E CYPRUS CHEAPER SUPPLEMENTS LTD
Registration No: HE417332 |VAT No: CY10417332N
Address : 74a Larnakos Avenue 2102 Aglantzia Cyprus
Cycheapersupplements or 'us' or 'we' refers to the owner of the website
whose registered office is Leoforos Larnakos 74A. Our company
registration number is HE417332. The term 'you' refers to the user or
viewer of our website.
Agreement
By using the Site you agree to be bound by these Terms and authorize us
to transmit information (including updated information) to obtain
information from third parties, including your debit or credit card
numbers or credit reports to verify your identity; to validate your credit
card, obtain an initial credit card authorization and authorize individual
purchase transactions.
Liability Under Cypriot Law
We comply with Cypriot law regarding all services provided. While we take reasonable steps to protect your data, we are not responsible for unauthorized third-party access or data breaches unless caused by our own negligence. In case of a dispute, the applicable laws of Cyprus shall govern these terms and conditions.
Amendments
We reserve the right to:
We will update these Terms from time to time and any changes will be
notified to you through an appropriate notice on the Site. It is your
responsibility to check for such changes. The changes will apply to the use
of the Website after the announcement. If you do not wish to accept the
new Terms, you should not continue to use the Website. If you continue to
use the Website after the date on which the change becomes effective,
your use of the Website indicates your agreement to be bound by the new
Terms.
Cyprus Cheaper Supplements is not responsible for any situations
generated by the unavailability of the website, whatever its duration, and
reserves the right to limit the access to certain areas within the website for
technical reasons or to comply with legal obligations.
Registration
By using this website, you warrant that. The personal information you
must provide when registering is true, accurate, current and complete in
all respects and you do not misrepresent any other person or entity.
You will promptly notify us of any changes to personal information by
email or by calling our customer service representatives.
Orders
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by email and you will have the option to wait until the product is available from stock or to replace the product or to cancel your order or to fully refund out of stock product. You acknowledge that any automated receipt of your order that you may receive from us will not constitute acceptance of your offer to purchase goods or services advertised on the Site. A contract between you and us will take place when (i) we charge your account by credit, debit card. The contract will only cover the goods or services the shipment of which has been confirmed by the delivery confirmation. We will not be obliged to supply any other goods or services that may have been part of your order until the dispatch of such goods or services has been confirmed in a separate dispatch confirmation We will take all reasonable care, so far as we can, to keep your order and payment details secure, but unless you are negligent, we cannot be responsible for any loss you may suffer if someone third party provides unauthorized access to data provided by you when accessing or ordering from the Website You will assume the risk for the products once they are delivered to the delivery address you specified when ordering the products. We accept no responsibility where you provide an incorrect delivery address or are unable to receive the products from the delivery address you have specified. Please double check your shipping details before checking out.
Payment Information
The customer will be able to pay using a credit card. All orders are pre-paid before dispatching All transactions on our website are secure.
SHIPPING & CANCELLATION POLICY
SHIPPING COSTS
Shipping costs are automatically calculated by our system, depending on the following factors: Delivery to Akis Express or ACS on orders 15 Euros and over is FREE For Home/Office Delivery is subject to 3 Euros Extra Charge Delivery to orders under 15 Euros is subject to 3 Euros Charge Shipping costs are automatically updated at the checkout. Orders are typically processed and shipped within 1-2 business days.
REFUNDING SHIPPING COSTS
There are two situations that can lead to a refund of the order shipping costs where it is the fault of Cyprus Cheaper Supplements : -One or more errors in products shipped or shipping of faulty products: the shipping amount paid by the customer will be refunded in full only if the error or fault is present in all shipped In one of the 2 cases Cyprus Cheaper Supplements will reimburse the amount paid for the order, including shipping and return costs in case a replacement is not wanted. The customer can choose to be reimbursed via original payment method or with exchange for another brand new same product. After that, no further reimbursement will be issued. In case the delivery problem is due to incomplete or incorrect delivery address, the customer is fully responsible for any shipping costs associated with this misinformation. Please double check your personal information.
RETURN POLICY
RETURNS
Should the customer wish to return one or more items without having
default, this can be done within 14 days after receiving the order, as long
as the products are still intact, sealed, complete and inside the original
packaging, not worn or used and which cannot be damaged, altered or
scratched. Buyer must pay for return shipping costs in this case and any
previous shipping expenses associated with that purchase will have to be
deducted from refund amount.
Returning incomplete, damaged or scratched products, products without
their original packaging and/or label, or products that present signs of use,
will not be accepted. Returning products that will expire in less than a
month, underwear or swimming clothes, or offers. Should any item be
received in any of the above-mentioned, the customer will lose the right to
be reimbursed and will be granted 14 days to have the item(s) picked up
from the above-mentioned facilities, paying for the collection costs.
RETURN COSTS
If the customer received a defective or damaged product, or if the product
received is different from the one s/he ordered, a video or at least some
photographs that clearly show the issue detected and the state of the box
in which the order was delivered must be attached to the complaint in this
case all delivery costs from and back to the customer will be fully paid by
us.
Cyprus Cheaper Supplements is to be notified and if it there is confirmation
of an error in the shipped product(s) or that flawed product(s) have been
shipped, Cyprus Cheaper Supplements will bear the costs of their return.
With this purpose in mind, an employee from the returns and
reimbursements section from Cyprus Cheaper Supplements Customer
Service team will get in touch with the customer to schedule the
aforementioned collection and to provide any additional clarification on
this matter.
Should the customer wish to return one or more items without having
default, this can be done within 14 days after receiving the order, as long
as the products are still intact, sealed, complete and inside the original
packaging, not worn or used and which cannot be damaged, altered or
scratched. Buyer must pay for return shipping costs in this case and any
previous shipping expenses associated with that purchase will have to be
deducted from refund amount.
Suggestions, Complaints and Refunds
Our customers opinion is very important to us, since it allows us to
improve our services. As such, if for any reason our customers are not
happy with said service, or in case they have any suggestions, we
appreciate it if they can take a few minutes to report any situation,
preferably by sending a message to our Customer Service team. If the
complaint is related to a specific order, customers have 14 days from the
reception of the order to get in touch with our Customer Service team and
report the issue detected. If 14 days have gone by since your purchase,
unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same
condition that you received it. It must also be in the original packaging. If
the customer received a defective or damaged product, or if the product
received is different from the one s/he ordered, a video or at least some
photographs that clearly show the issue detected and the state of the box
in which the order was delivered must be attached to the complaint. The
customer should also keep the defective, damaged or switched product,
as well as the order box, in his/her possession until told otherwise by our
Customer Service team. If the exterior state of the box is not in perfect
conditions at the time the order is delivered, the customer must reject
delivery at the risk of his/her complaint not being accepted later.
Address to return items : 74A Larnakos Avenue 2102 Aglatzia Cyprus
Returning parcels which customers have not picked up.
Parcels which are not picked up from akis express withing 14 days or Acs
within 14 days are returned to us in this case customer will have to pay
the return cost of 3 Euros and if they wish for us to resend it cost will be
anothe. In case they would like a refund they will have to pay the returning
costs of 3 Euros + 5 Euros restocking fees.